Frequently Asked Questions

A typical room takes 2-4 hours to complete. Most whole-home installations are finished in 1-2 days. This includes furniture moving, old carpet removal (if needed), installation, and cleanup.

Carpet can be installed year-round in Ottawa. Unlike outdoor projects, indoor carpet installation is not weather-dependent. We recommend scheduling during moderate temperatures as carpet is easier to work with and seams bond better.

Vacuum regularly (2-3 times per week in high-traffic areas), address spills immediately by blotting (not rubbing), and have professional cleaning done every 12-18 months. Use doormats to reduce dirt tracked in.

Wrinkles develop due to improper initial installation, humidity changes, heavy furniture dragging, or natural carpet relaxation over time. Our carpet stretching service uses power stretchers to permanently remove wrinkles and extend carpet life.

We recommend 8lb density foam underpad for most residential applications. It provides excellent comfort, insulation, and extends carpet life. For stairs and high-traffic areas, denser rubber underpad offers better durability.

Most Ottawa homeowners pay $5-$8 per square foot for carpet and installation combined. This varies based on carpet quality, room complexity, and whether old carpet removal is needed. Use our cost calculator or contact us for a free quote.

Yes! Stair carpet is one of our specialties. We offer full coverage, runners with exposed wood edges, or waterfall and cap-and-band styles. Proper stair installation requires precision cutting and secure fastening for safety.

Yes, we provide a workmanship warranty on all installations covering seams, stretching, and installation quality. Carpet manufacturers also provide separate warranties on their products. Contact us for specific warranty details.

Yes, we offer professional carpet repair services including patching burns, tears, and pet damage. We can often use carpet from a closet or remnants to create invisible patches. Seam repairs and re-stretching are also available.

Yes, basic furniture moving is included in our installation service. We ask that you clear small items, electronics, and valuables beforehand. For very heavy items like pianos, please let us know in advance.